Emergency response · Greater New Orleans
Flooded shotgun house, burst pipe, hurricane surge, sewage backup — when water gets into a New Orleans home, our humidity makes every hour count. We extract, dry, and sanitize with commercial equipment, and we document everything for your insurance claim.
Calls answered 7am–10pm CT daily. Overnight emergencies are called back first thing in the morning.
A straight line from emergency to dry — no guesswork, no waiting rooms.
Tell us what happened. We walk you through shutting off water and power, then send a crew — usually on-site within 60–90 minutes in the metro.
Truck-mounted extraction removes standing water. Moisture meters and thermal imaging map what’s hiding in walls, floors, and crawl spaces.
Commercial dehumidifiers and air movers dry the structure to documented targets. Contaminated losses get full antimicrobial treatment.
Final meter readings prove the structure is dry. You get the full drying log and photos your insurance adjuster needs.
Built for New Orleans: hurricane season, high water tables, raised houses, and century-old plumbing.
Standing water removed fast — truck-mounted and portable extraction for any floor level.
Post-storm flood cleanup built for Gulf Coast weather — from tropical rain to full storm surge.
Supply-line bursts, slab leaks, and failed water heaters — dried out before mold takes hold.
Category 3 contamination removed, sanitized, and verified — safe for your family again.
Moisture control, antimicrobial treatment, and safe removal of established growth.
Metered, monitored drying of framing, floors, and walls down to documented targets.
Straight answers about water damage in New Orleans.
For calls during operating hours (7am–10pm CT), we typically have a crew on-site within 60–90 minutes anywhere in the metro area. Overnight calls are returned first thing in the morning.
No — Louisiana policies require you to mitigate damage promptly. Document everything with photos and video, then start extraction. Waiting usually increases both the damage and the risk of a reduced claim.
No. Storm surge and street flooding in New Orleans is Category 3 water — contaminated with sewage, fuel, and bacteria. Porous materials it touches must be removed, and remaining surfaces need antimicrobial treatment.
Most homes dry in 3–5 days with commercial dehumidifiers and air movers. Our ambient humidity makes open-window drying ineffective — sealed, metered drying is the only reliable method here.
Often, yes — if drying starts within the first day or two. Old-growth cypress and heart pine tolerate water far better than modern lumber, and floor-drying mat systems can pull moisture through the boards.
Water damage here isn’t like anywhere else. We dry houses built a century before air conditioning, in a climate that fights drying every step of the way.
A braided line under a Uptown kitchen sink lets go at 2am. We walk the homeowner through the shutoff by phone, extract at 7am, and the oak floors dry in place.
A stalled thunderstorm overwhelms the drainage and pushes six inches into a raised ranch. Category 3 cleanup: extraction, material removal, antimicrobial treatment, four days of drying.
Wind opens a roof seam in the Marigny and rain soaks two rooms. We tarp, extract, dry the plaster walls from both sides, and document the wind-driven entry for the claim.
Guides for New Orleans homeowners, written from real jobs.
A practical pre-storm checklist for New Orleans homeowners — how to protect raised shotgun houses, slab homes, and crawl spaces before hurricane season peaks.
Step-by-step priorities for the first day after a flood, burst pipe, or leak — what to do yourself, what to avoid, and when to call for extraction.
Raised shotgun and camelback homes sit above the street, but water still gets in. Here’s how these houses actually flood and what drying them requires.
The sooner extraction starts, the more of your home we save.
+1 (225) 370-56987:00 AM – 10:00 PM CT, 7 days a week · Calls answered 7am–10pm CT daily. Overnight emergencies are called back first thing in the morning.
